Order Enquiries
Need help with your order? We’re here to assist.
Whether you have a question about your order, need an update on your delivery, or have noticed an issue with your purchase, our team is happy to help.
How Can We Help?
You can contact us if you need assistance with:
- Order status – Find out where your order is in the process.
- Delivery enquiries – Ask about your delivery or tracking information.
- Order changes – Contact us as soon as possible if you need to update your order or delivery details.
- Missing items – Let us know if something is missing from your order.
- Incorrect items – Contact us if you received a product that you did not order.
- Damaged products – Tell us if your order arrived damaged.
- Other order questions – We’re happy to help with anything else relating to your purchase.
Have Your Order Number Ready
To help us assist you as quickly as possible, please include your order number when contacting us.
You can find your order number in your order confirmation email.
If you’re contacting us about a delivery, please also include the name and delivery address used when placing your order.
Contact Us
Email: info@bettyhb.com
WhatsApp: +27 66 539 3616
When contacting us, please provide your order number and a brief description of your enquiry.
Our team will get back to you as soon as possible.
We’re Here to Help
Thank you for choosing Betty’s Health & Beauty. We appreciate your order and are always happy to assist.